Privacy Policy

Johnston Advisory Pty Ltd (“Johnston Advisory”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

This Privacy Policy explains how we collect, use, store and disclose personal information obtained through our professional services, website and communications.

Collection of Personal Information

We may collect personal information that is reasonably necessary to provide our accounting, taxation, bookkeeping, business advisory and related professional services.

The information we collect may include:

• Name
• Contact details, including email address and phone number
• Residential or business address
• Financial and taxation information
• Business and employment information
• Information provided through consultations, enquiries, forms and correspondence
• Website usage information

We collect information directly from clients, prospective clients and website users when they engage our services, submit enquiries, subscribe to communications or otherwise interact with us.

How We Use Personal Information

We use personal information to:

• Provide accounting, taxation, bookkeeping and advisory services
• Verify client identity and maintain client records
• Respond to enquiries and requests
• Manage client relationships
• Meet legal, regulatory and professional obligations
• Improve our services and website
• Communicate important updates, insights, events and business information

Email and SMS Communications

Where consent has been provided, Johnston Advisory may send marketing, educational and business-related communications by email and SMS.

These communications may include:

• Tax and business updates
• Event invitations
• Service announcements
• Newsletters and industry insights
• Marketing communications

Recipients may opt out at any time by:

• Clicking the unsubscribe link included in emails
• Replying STOP to SMS communications
• Contacting Johnston Advisory directly

We may use trusted third-party service providers, including customer relationship management and communication platforms, to facilitate these communications.

SMS Terms and Conditions

By providing your mobile number and opting in to receive SMS communications from Johnston Advisory, you consent to receive text messages relating to our services, business updates, event invitations, reminders and marketing communications.

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP or contact us at info@johnstonadvisory.com.au.

Your personal information will be handled in accordance with this Privacy Policy.

Disclosure of Personal Information

We may disclose personal information to:

• Technology, software and cloud service providers
• Communication and customer management platforms
• Government agencies, regulators and statutory bodies where required by law
• Other parties where authorised by the client or reasonably necessary to provide our services

We do not sell personal information to third parties.

Storage and Security

Johnston Advisory takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Information may be stored electronically using secure cloud-based systems and software platforms used in the delivery of our professional services.

While we take reasonable precautions, no method of electronic transmission or storage can be guaranteed as completely secure.

Access and Correction

You may request access to personal information we hold about you and request correction of any inaccurate, incomplete or outdated information.

Requests should be made using the contact details below.

Cookies and Website Analytics

Our website may use cookies and analytics tools to understand website usage, improve user experience and enhance our services.

Users may adjust browser settings to disable cookies, although some website functionality may be affected.

Contact Us

For questions about this Privacy Policy or our handling of personal information, please contact:

Johnston Advisory Pty Ltd

Email: info@johnstonadvisory.com.au

Website: www.johnstonadvisory.com.au

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on our website and will take effect from the date of publication.